Privacy Policy
This Privacy Policy explains how Bogner Health LLC (“we,” “our,” or “us”) collects, uses, discloses, and protects information about you when you visit drbognerhealth.com or any subdomain or affiliated property (collectively, the “Site”). This Privacy Policy applies to information collected through the Site only. Protected health information (“PHI”) collected as part of clinical care is governed by our separate HIPAA Notice of Privacy Practices.
1. Information We Collect
1.1 Information You Provide
- Contact information: name, email address, phone number, mailing address, and any details you submit through contact forms, newsletter sign-ups, appointment requests, or course/membership registrations.
- Account information: username, password, profile details for paid programs (e.g., the Autism Hub).
- Payment information: processed through PCI-compliant third-party payment processors. We do not store full payment card numbers on our servers.
- Communications: messages you send to us, including via email, support tickets, or community forums.
- Health-related information: any information you voluntarily provide. Please do not submit detailed PHI through general contact forms; we will direct you to a secure portal where appropriate.
1.2 Information Collected Automatically
- Device and usage data: IP address, browser type and version, operating system, device identifiers, referring URLs, pages viewed, time on page, and other diagnostic data.
- Cookies and similar technologies: we and our service providers use cookies, web beacons, pixels, and local storage to operate the Site, remember your preferences, and analyze usage. You can control cookies through your browser; disabling cookies may impair some features.
- Analytics: we may use Google Analytics, Meta Pixel, or similar tools to understand aggregate Site usage. These tools may collect information about your visit and use it consistent with their own privacy policies.
2. How We Use Information
We use the information we collect to:
- Provide, operate, and improve the Site, our services, and our products;
- Respond to your inquiries and communicate with you about appointments, products, programs, and educational content;
- Process transactions and deliver products or services you have requested;
- Send newsletters, marketing emails, and updates (you may opt out at any time);
- Personalize content and recommendations;
- Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
- Comply with legal obligations, court orders, and lawful requests by public authorities;
- Enforce our Terms of Service and protect our rights, property, and safety, and that of our users and the public.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers and contractors who perform services on our behalf (e.g., website hosting, analytics, email delivery, payment processing, customer support, telehealth platforms, electronic health record vendors), under agreements that restrict their use of the information to providing services to us;
- Professional advisors, including attorneys, accountants, and insurers;
- Government authorities or other third parties when required by law, subpoena, court order, or to protect our rights, property, or safety, or that of others;
- In connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction — in which case appropriate confidentiality protections will be in place;
- With your consent or at your direction.
4. Cookies and Tracking Technologies
We use first-party and third-party cookies and similar technologies to remember your preferences, enable Site features, measure traffic, and (where you have consented) deliver targeted communications. You may control cookies through your browser settings or, where applicable, through a cookie-preference tool we provide on the Site. Some features may not function properly if cookies are disabled.
5. Email Newsletters and Communications
If you sign up for newsletters or other communications, you may unsubscribe at any time using the link at the bottom of each email or by contacting us at [email protected]. We will continue to send transactional and account-related communications even after you unsubscribe from marketing.
6. Children’s Privacy
The Site is not directed to children under thirteen (13). We do not knowingly collect personal information from children under thirteen. If you believe we have inadvertently collected such information, please contact us and we will delete it. Information about minor patients collected through clinical channels is governed by HIPAA and our Notice of Privacy Practices.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and you transmit information to us at your own risk. In the event of a security incident affecting your information, we will notify you to the extent required by applicable law.
8. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and use, and clinical records are retained for the period required by Michigan law.
9. Your Choices and Rights
Depending on your jurisdiction and applicable law, you may have rights regarding your personal information, including:
- Right to access, correct, or update your information;
- Right to request deletion of personal information, subject to legal exceptions;
- Right to opt out of marketing emails and (where applicable) targeted advertising;
- Right to data portability;
- Right to withdraw consent where we rely on consent as the legal basis for processing.
California residents have specific rights under the California Consumer Privacy Act (as amended by the CPRA), including the right to know, the right to delete, the right to correct, the right to limit the use of sensitive information, and the right to non-discrimination. EU/UK residents may have rights under the GDPR/UK GDPR. To exercise any rights, contact us using the information below. We will verify your identity before responding and will respond within the timeframes required by applicable law.
10. International Users
The Site is operated in the United States. If you access the Site from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
11. “Do Not Track” Signals
Some browsers transmit “Do Not Track” signals. Because there is no industry standard for how to interpret these signals, we currently do not respond to them. We honor opt-outs you make through our Site or through industry-standard tools.
12. No Use for AI Training Without Consent
We do not authorize any third party to scrape, copy, or otherwise extract personal information or content from the Site for the purpose of training, fine-tuning, validating, or otherwise developing or improving any artificial intelligence, machine learning, large language model, generative AI system, retrieval-augmented generation system, vector database, or similar technology. Any such use is a violation of our Terms of Service.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent revision. Material changes will, where reasonably practicable, be highlighted on the Site or communicated to registered users by email.
14. Contact Us
Bogner Health LLC • 43313 Woodward Ave, #1105, Bloomfield Hills, MI 48302
Email: [email protected] • Fax: 866-465-1916 • Web: www.drbognerhealth.com
Privacy inquiries: [email protected]